To return an item or order, please email firstname.lastname@example.org with your order number and the reason for return within 30 days of the shipping date. Please make sure you keep all the original packaging.
If you would like to exchange a product, we will mail you the new item(s) upon receiving a tracking number for your returned item(s).
All return and exchange postage fees are the responsibility of the buyer.
Please do not return the items without first contacting us, as we will not be able to receive them at the address stated on the shipping label. We will provide you with the correct return address upon accepting your return/exchange request.