Refund policy
Prints
Every print is printed, checked, packed and sealed by us before it leaves the studio, so we don't accept returns or exchanges on prints.
If we've shipped the wrong print or made an error with your order, email us at info@artofmarina.com within 7 days of receiving it with your order number and a photo, and we'll make it right with a replacement or refund.
Damaged in transit
Every order ships with insurance. If your order arrives damaged, email us within 7 days of delivery with your order number and a photo of the damage (including the packaging), and we'll work it out with you through our shipping insurance.
Custom orders and commissions
Custom pieces are made just for you, so they're final sale.
Before sending anything back
Please reach out to us first. We'll confirm next steps and share the correct return address if one is needed, since we can't receive items at the address on the shipping label.
Questions? We'd love to help. Email info@artofmarina.com or send us a note through our contact page.