Please allow 2-5 business days for your order to dispatch. Due to high volumes during busy seasons, shipments may occasionally be delayed.
please note that covid-19 delays are currently affecting these times*
Canada: 2-3 business days tracked
USA: 3-5 business days tracked
Europe, UK, Australia: 6-12 business days tracked
International: Small packet 6-15 business days tracked*
*occasionally, we are unable to offer tracking to a specific location,
however we will make sure your order arrives safely.
All customs fees and/or import taxes are the responsibility of the buyer, we cannot be held responsible for these fees by law.
To return an item or order, please email firstname.lastname@example.org with your order number and the reason for return within 30 days of the shipping date. Please make sure you keep all the original packaging.
If you would like to exchange a product, we will mail you the new item(s) upon receiving a tracking number for your returned item(s).
All return and exchange postage fees are the responsibility of the buyer.
Please do not return the items without first contacting us, as we will not be able to receive them at the address stated on the shipping label. We will provide you with the correct return address upon accepting your return/exchange request.